VoIP Telephony and Unified Communications for SMBs

Your phone system should follow your team everywhere — at the office, at home or on the road — without having to juggle three different applications.

The challenge

Your traditional phone system still works, but it is showing its limits. Adding a line requires a call to the provider and several days of waiting. Remote employees use their personal cell phones, which projects a less professional image. Long-distance calls are expensive. And when an employee leaves or changes roles, reconfiguring everything becomes a headache.

Communication tools have multiplied: desk phone, cell phone, video conferencing app, team messaging, email. Your employees jump from one tool to another without these systems talking to each other, creating confusion and lost messages.

Our approach

We deploy a VoIP telephony solution that replaces your traditional system with a cloud platform bringing your calls, video conferencing and messaging together in one place. Your employees use a single tool, accessible from their computer, desk phone or mobile device.

The transition happens without any service interruption. Your current phone numbers are transferred, and we train your team so everyone is comfortable with the new system from day one. Adding or removing lines takes just a few clicks, with no technical intervention or installation delay.

We configure the system to match your actual needs: auto-attendant to direct callers to the right department, custom call queues, voicemail accessible by email, and integration with your existing business tools. The goal is for the system to adapt to the way you work, not the other way around.

What is included

• Unlimited calls across Canada and the United States
• Unified application for computer, desk phone and mobile device
• Video conferencing with built-in screen sharing
• Transfer of your existing numbers with no service interruption
• Auto-attendant and call queues configured to your needs
• Voicemail to email so you never miss a message
• Flexible line management: add or remove lines with no delay
• Integration with your business tools (CRM, calendar, email)

Why Adsum?

We do not just sell you a VoIP subscription and disappear. We design your solution based on your workflows, train your employees and provide ongoing technical support after deployment. If call quality degrades or you need to adjust your configuration, we are there.

Per-user pricing is clear and predictable. You know exactly what you are paying each month.

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Our VoIP solutions integrate with our IT management and cloud and infrastructure services for modern, reliable business communications.