Privacy Policy | Adsum Technologies

Last updated: March 2026

Adsum Technologies inc. (“Adsum Technologies”, “we”, “our”) is committed to protecting the privacy and personal information of its clients, visitors, and partners in accordance with the Act respecting the protection of personal information in the private sector (Law 25) of Quebec and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Person responsible for the protection of personal information

In accordance with Law 25, we have designated a person responsible for the protection of personal information within our organization. For any questions or requests regarding your personal information, you may contact our designated person:

Email: [email protected]
Phone: (418) 522-2266 | (514) 357-2531
Address: Quebec City, Canada

2. Collection of personal information

We collect personal information only when necessary for the purposes identified below. The information collected may include:

Information provided directly by you

First and last name
Professional email address
Phone number
Company name and title
Information about your IT needs (contact form)

Information collected automatically

IP address and approximate geolocation data
Browser type and operating system
Pages visited and visit duration
Referral source (originating website)
Cookies and similar technology data

3. Use of personal information

We use your personal information for the following purposes:

Responding to your quote and information requests
Providing and managing our IT services
Communicating with you about your account or our services
Improving our website and services through statistical analysis
Sending you marketing communications (with your explicit consent)
Ensuring the security of our systems and detecting fraudulent activities
Complying with our legal and regulatory obligations

4. Consent

We obtain your consent before collecting, using, or sharing your personal information, except where the law authorizes us to do so without consent. Consent may be explicit (for example, by filling out a form) or implied (for example, by using our website).

You may withdraw your consent at any time by contacting our person responsible for the protection of personal information. Withdrawal of consent may, however, limit our ability to provide you with certain services.

5. Retention of information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet our legal obligations. Retention periods vary depending on the nature of the information:

Contact data: retained for the duration of our business relationship and 3 years after its end
Contractual data: retained 7 years after the end of the contract (tax obligations)
Browsing data: retained for a maximum of 13 months
Marketing communications: retained until consent is withdrawn

Upon expiration of the retention period, information is securely destroyed or anonymized.

6. Rights of individuals

In accordance with Law 25, you have the following rights regarding your personal information:

Right of access: obtain a copy of the information we hold about you
Right of rectification: request the correction of inaccurate or incomplete information
Right of deletion: request the erasure of your information when it is no longer necessary
Right to portability: receive your information in a structured and commonly used technological format
Right to withdraw consent: withdraw your consent to the collection or use of your information
Right to file a complaint: file a complaint with the Commission d'accès à l'information du Québec

To exercise any of these rights, please contact our person responsible for the protection of personal information at [email protected]. We will process your request within 30 days.

7. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze traffic. The types of cookies we use are:

Essential cookies: necessary for the operation of the site (no consent required)
Analytical cookies: to measure audience and improve the site (with your consent)
Performance cookies: to optimize site speed and performance (with your consent)

You can manage your cookie preferences at any time through your browser settings or through our cookie management banner.

8. Disclosure of information to third parties

We never sell your personal information. However, we may share it with the following third parties as part of our operations:

Service providers who help us operate our site and provide our services (hosting, analytics, support)
Technology partners in the delivery of IT services
Government authorities when required by law

All our suppliers and partners are bound by confidentiality agreements and provide adequate guarantees for the protection of personal information.

9. Information security

We implement appropriate technical and organizational security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification. These measures include:

Encryption of data in transit (TLS) and at rest
Access control based on the principle of least privilege
Multi-factor authentication for system access
Continuous monitoring of systems and access logs
Regular security training for our employees

10. Privacy incident

In the event of a privacy incident involving your personal information (unauthorized access, loss, theft), we will take the necessary measures to mitigate the harm and notify you in accordance with the requirements of Law 25. We will also notify the Commission d'accès à l'information du Québec if the incident presents a risk of serious harm.

11. Changes to this policy

We may modify this privacy policy from time to time to reflect changes in our practices or applicable legislation. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

In the event of a substantial change, we will notify you by email or by a prominent notice on our website.

12. Contact us

For any questions regarding this privacy policy or how we handle your personal information, please contact us:

Email: [email protected]
Phone: (418) 522-2266 | (514) 357-2531
Website: adsumtech.ca